Skip to main content

Maintaining user accounts

Maintaining current user accounts in Newbridge EPOS back office is essential for security, operational efficiency, and compliance.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over a month ago

Keeping user accounts up to date in the Newbridge EPOS back office is a critical step for ensuring system security, smooth day-to-day operations, and legislative compliance. Here’s why it matters:


Security and access control

  • Prevents unauthorised access: Old or shared accounts increase the risk of internal misuse and external breaches.

  • Protects sensitive data: The back office holds sales data, stock levels, supplier information, and customer details.

  • Supports quick user deactivation: When staff leave, outdated accounts create vulnerabilities.

⚠️ Important: Review user accounts regularly to minimise security risks.


Accountability and compliance

  • Accurate activity tracking: Unique, current user logins allow managers to see who performed specific actions such as price changes, refunds, and stock adjustments.

  • Faster issue resolution: Clear audit trails make it easier to identify root causes when issues arise.

🤓 Tip: Use audit reports to review specific system actions.


Compliance and governance

  • Meet data protection regulations: Proper user management ensures compliance with security standards.

  • Reduce audit risk: Demonstrate that access rights are reviewed and updated regularly.

🤓Tip: You may like to keep a record of your account review processes for audit purposes.


Operational efficiency

  • Role-based access: Staff only see and use the functions they need, reducing errors.

  • Prevent system clutter: Removing old accounts keeps the system organised and improves oversight.

  • Avoid login conflicts: Up-to-date credentials prevent staff from sharing logins and overwriting each other’s work.


Staff accountability and performance management

  • Clear responsibility: Managers can attribute tasks to the correct individuals.

  • Improved training and onboarding: New staff get appropriate access, and unused accounts aren’t recycled or misused.


Review user accounts

Keeping logins up to date is essential not just for security but for maintaining a smooth-running EPOS environment. It helps protect the business, ensures accurate data, supports compliance, and improves daily operations.

To review user accounts, follow the steps below:

  1. Enter your username and password, then click Log in.

  2. Navigate to Users, then select Users.

  3. Select the account you want to delete, or hold CTRL to select multiple accounts.

  4. Select an action from the buttons at the top of the screen.

Did this answer your question?