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Create a ResDiary walk-in with Newbridge POS

Create walk-in bookings at the till to record arrivals in ResDiary and open table bills in one step, streamlining guest seating without reservations.

Xanthe Jackson avatar
Written by Xanthe Jackson
Updated over 2 months ago

You can register walk-in guests directly through your Newbridge POS system when they arrive without a reservation. This creates a ResDiary booking record and opens their table bill in one streamlined process, helping you maintain accurate occupancy data and manage table turnover efficiently. This guide explains how to create walk-in bookings using the ResDiary integration and seat customers immediately.


Before you begin

Ensure you have:

  • Your Clerk PIN to sign on to the till.

  • Access to the ResDiary Create Walk-In function on your system.


Create a ResDiary walk-in booking

To create a ResDiary walk-in booking, follow the steps below:

  1. Sign on to a till using your Clerk PIN.

  2. Navigate to Functions, then select Application.

  3. Click ResDiary Create Walk In.

    πŸ“ŒNote: The menu path may vary by site; this is the default configuration.

  4. Complete the following booking details:

    • Covers – enter the number of people.

    • Duration – enter how long the table will be required for.

    • Threshold (if required) – enter how many additional seats you are willing to allocate.

  5. Select an arrival time from the available options.

  6. Choose a table from the drop-down list of available tables.

  7. Select Confirm. Newbridge will then display a booking confirmed message along with the booking reference.

  8. Select Save Table to open the bill and seat customers automatically.

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