Guestline Rezlynx PMS is a cloud-based hotel PMS that manages reservations, payments, rooms, and operations across the property. Integrating it with an EPOS system allows hotel, events, restaurant and bar charges to post directly to guest rooms, improving billing accuracy, reporting, and overall guest experience.
Before you begin
Make sure the following requirements are met:
PMS Integration: Your Property Management System (PMS) must be fully integrated with the platform. This setup is handled by our Professional Services team.
User Permissions: Ensure that users have the appropriate access rights to manage mapping settings within the Back Office.
Access mapping configuration
To access the mapping configuration, follow the steps below:
Go to the Newbridge back office log in page.
Enter your username and password, then click Log in.
Select Guestline from the left hand menu, then Mappings.
Select the Guestline PMS connection you want to review.
📌Note: If you are a multi-site company, more than one connection may be displayed.
Mapping configuration
The mapping configuration is divided into several sections to help organise your settings effectively - as listed below:
General settings
Configure the default codes for unmapped items in this section, including:
Default Department Code: Unmapped department items are sent here. Make sure you map all new departments by visiting this page when you create a new one.
To assign a default department, follow the steps below:
Search and assign the correct department by selecting it from the drop-down menu.
Click Save Configuration to apply your changes.
Default Header Code: When sending an itemised transaction, they are grouped under this code - for example, Restaurant.
To assign a default header code, follow the steps below:
Search and assign the correct default header by selecting it from the drop-down menu.
Click Save Configuration to apply your changes.
Default Payment Code: Unmapped payment items are sent here. Make sure you map all new payment methods by visiting this page when you create a new one.
To assign a default header code, follow the steps below:
Search and assign the correct default payment code by selecting it from the drop-down menu.
Click Save Configuration to apply your changes.
Additional configuration
Tabs at the bottom of the screen can be selected to edit:
Departments
To ensure accurate reporting and configuration, departments must be correctly mapped to their respective revenue centres.
To map your departments by revenue centre, follow the steps below:
Select the Departments tab.
Select a revenue centre to view all associated departments.
Adjust each department using the drop-down menu.
Click the arrow icon to expand to an individual department's view to further map per day part shift if needed.
Scroll down to click Save Configuration.
📌Note: The codes in the drop-down menus populate from the Analysis Codes configured in Guestline Rezlynx
Discounts
Configuring discounts in this section sends the original product and then a negative line for the discount to the interface. By default, Newbridge adjusts the price before sending, which is the recommended approach for most configurations.
⚠️Important: If using Discounts mapping, Check Level Discounts must be enabled per terminal.
To map your discount codes, follow the steps below:
Select the Discounts tab to view all discounts configured in Newbridge.
Map each discount to a specific Analysis Code in Guestline Rezlynx using the drop-down menu.
Scroll down to click Save Configuration.
Functions
Map the in-built functions of Newbridge, such as Service Charge and Gratuity, in this section.
⚠️Important: These functions are mapped to Analysis Codes configured within Guestline Rezlynx, not Payment Types in Guestline Rezlynx.
To map your functions, follow the steps below:
Select the Functions tab to view all function types configured in Newbridge.
Map each function to a specific Analysis Code in Guestline Rezlynx using the drop-down menu.
Scroll down to click Save Configuration.
Payment Types
Complete your payment mappings in this final section:
Select the Payment Types tab to view all pay types configured in Newbridge.
Select from the drop-down menus to link a Guestline PMS Pay Type.
Ensure all payment methods are mapped to the appropriate codes
Scroll down to click Save Configuration.